![]() If you use a Plantronics headset with the BT600 you will want to update both the BT600 and the headset. To do so you'll need the headset plugged into the computer via USB. When I turn the earpiece on, Hub says I have multiple devices connected. BT600 Voyager 5200 If I turn the earpiece off, it tells me that the BT600 is up to date. You'll want to see whatever device you want to be updated on the this screen. Started with the last update of either Polycom Hub or firmware which was around the end of 2021. Open the application, and click the "Notifications" tab on the top of the window. Build quality is a huge thing for me, and dealing with headsets that fail every 6 months is no longer something I want to deal with. Step 1Äownload the Plantronics Hub here application (Compatible with Mac or Windows) Step 2 Plantronics - Blackwire 3210 - Wired, Single Ear (Monaural) Headset with Boom Mic - USB-A to connect to your PC and/or Mac. All I ever receive is a message stating 'Media Audio Connection Required. In addition to keeping your headset up to date, the Plantronics Hub will give you mute reminders, battery reminders and most importantly for certain phone system apps, the Plantronics Hub is required so you can answer/end calls away from the desk with your headset. The 'Find My Headset' function NEVER proves useful in assisting to locate the missing item. Sometimes when the audio device hasn't been updated and it stops working, an update is the fix. Put on your headset and you will hear pairing and the headset LEDs flash red and blue. When new updates are available, it's a smart idea to keep your Plantronics (Poly) device up to date at all times for the best performance. ![]() Why you should download the Plantronics Hub ![]() ![]()
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